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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mercy Tshienda

Mercy Tshienda

September 9, 2024

5  out of  5
rating by Mercy Tshienda
"Greatful for Marie! Helped my family’s car get insured with a great rate."
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Maria Welborn

September 5, 2024

5  out of  5
rating by Maria Welborn
"Great experience with State Farm agents! They were very understanding and knowledgeable about my insurance needs!"
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Candida Tristan

September 3, 2024

5  out of  5
rating by Candida Tristan
"Great interaction with representative, Itzel Marie, today! She was quick to assist with my needs and provide me information on additional services I may qualify for."
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Jeraldine Harper

August 22, 2024

5  out of  5
rating by Jeraldine Harper
"Excellent,professional customer service in every way."
We responded:
"Thank you, Jeraldine! We strive to provide the best possible customer service in the insurance industry! We look forward to helping you with all of your insurance needs!"
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Izzy Frank

August 20, 2024

5  out of  5
rating by Izzy Frank
"Mrs. Garcia was super helpful! It was my first time doing anything insurance related by myself and she was super nice and helped me through the process."
We responded:
"Thank you, Izzy!! We are here to help guide you through any questions you have regarding your insurance and all the options available to you! Mrs. Garcia is the consummate professional and can tackle any challenge you throw her way!"
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Lety V

August 20, 2024

5  out of  5
rating by Lety V
"I had a great experience with Marie. She was very nice and helpful with helping me change my policy since I am an out of state student. Marie introduced me to all the lovely people at the office and they went above and beyond to make me feel not so alone in Texas! They were all spectacular and I definitely recommend coming here for their amazing services👍🏼"
We responded:
"Thank you, Lety! We are always here for you regardless of what you need! Marie will not hesitate to help with all your insurance needs, and likewise, any recommendations you may need in town!!"
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Miguel De Los Santos

August 13, 2024

5  out of  5
rating by Miguel De Los Santos
"Professional and reliable, I recommend this insurance agency 100%, ask for Conner he’s a straight shooter."
We responded:
"Thank you, Miguel! We are lucky to have a great team to help support all of your insurance needs!"
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Joselin Ramirez

August 5, 2024

5  out of  5
rating by Joselin Ramirez
"What can I say everything was excellent, they have a great service. Especially Marie she is so kind and lovely, she helped us a lot and explained everything with details. Rosie is so sweet and adorable they do a great teamwork."
We responded:
"Thank you, Joselin!! We are excited to hear about your experience with our outstanding Team Member, Marie!! She is amazing at explaining our insurance coverage options, and helping to pick out what is just right for you!"
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Bebe Tran

August 1, 2024

5  out of  5
rating by Bebe Tran
"I’m been with State Farm many years ago They are still good, steel professional Jeremy he is the best customer service very patient very professional and I’m very comfortable the way he taking care explaining amazing thank you so much"
We responded:
"Thank you, Bebe, for your kind words about our Teammate, Jeremy! We strive to provide the best customer service and insurance coverage around! Thank you for the opportunity to serve you, and we look forward to many more years of working together!"
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Ana Ybarra

July 30, 2024

5  out of  5
rating by Ana Ybarra
"I have worked with Liza and she is wonderful and always very helpful! She always makes sure I get what I need and understand my house and car policy's. Great customer service!"
We responded:
"Thank you, Ana!! Liza is the best at breaking down our insurance coverage options and we are grateful to have her lead our Team!"
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Jonathon JC

July 26, 2024

5  out of  5
rating by Jonathon JC
"Marie and Lisa helped me get car Insurance! very Helpful!"
We responded:
"Thank you, Jonathon, for the 5-star review!! We are very lucky to have Marie and Liza in our San Marcos location to help with your insurance needs! We look forward to continuing to provide you with excellent service!"
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Danny Fierro

July 22, 2024

5  out of  5
rating by Danny Fierro
"Recently, I received a notice letter, letting me know that my homeowners insurance premium was going up, significantly. I rarely ‘shop’ my rates because I value quality of service as much as price but this 22% increase was way out of line. I decided to shop for a provider with a better price but who also had to have reliability. A local business with real human beings would be a plus! After comparing base rates and reviews online, I called State Farm for a quote. Marie Vanostrand took my call and immediately started her taking my information. Over the next few days, we spoke about what she could offer and also what other details/options would get me a greater discount. I was so impressed with her service, I decided to see if she could help me with ALL my insurance coverage. The discounts she kept finding were incredible and she left it to me to decide how much coverage and what deductibles I wanted. No pressure sale. I am 64 years old and not easily impressed after all the years of ‘bait and switch’ tactics I have seen in my lifetime. On this occasion, I was impressed! My homeowners policy is now LOWER than my original policy (with more coverage) and I saw the same results with my autos and jewelry policies. When I called my previous carrier to cancel my insurances, I was angered by the comment that they thought they might could find me a better rate. No thank you, you had your chance. I know they couldn’t, anyway. They DID ask what rates I got and I told them that wasn’t any of their business. In summary, I want to say I’m so happy to be under the State Farm umbrella but even more to now have an agent in my town who I can physically see and who took the time to start with a simple policy rate inquiry and turned it into a nice bundle for both of us. (Home, two cars, a motorhome, a motorcycle, a jewelry policy as well as personal liability umbrella coverage). Thank you so much, Maria, it was a pleasure to do business with you and I look forward to continuing working with you and your agency. I feel like a human, again. Danny F."
We responded:
"Danny, thank you for your kind words regarding our exceptional Teammate, Marie! She is always dedicated to informing our customers about all available discounts and providing detailed explanations of our coverage options. We sincerely appreciate the opportunity to offer you excellent insurance coverage and stellar customer service!"
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Crystal DeLeon

July 11, 2024

5  out of  5
rating by Crystal DeLeon
"Rosie’s State Farm Agency has been AMAZING! I called last Friday needing help. They tended to my every need and continue to do so. I had to call in today again to change my policy and they worked effectively and efficiently to make that happen. I have spoken to Marie and Adriana and both have been outstanding!"
We responded:
"Thank you, Crystal for your kind words about our Team in the San Marcos Rosie Garcia State Farm office!! We are always happy to help, and want to make any insurance request as easy and seamless as possible!"
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Cristina Suarez

July 5, 2024

5  out of  5
rating by Cristina Suarez
"Great customer service!"
We responded:
"We love seeing 5 stars, Cristina!! Thank you very much for your review of our customer service!! We take great pride in helping our customers get the best insurance coverage and consultation around!!"
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Ashley Hazlitt

June 27, 2024

5  out of  5
rating by Ashley Hazlitt
"Marie was amazing!! She was very helpful and provided excellent service while helping me set up my life insurance policy!"
We responded:
"Thank you, Ashley, for your 5-star review! Marie is an excellent member of our Team, and is always ready to answer any insurance questions you may have!!"
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Tracy Stark

June 11, 2024

5  out of  5
rating by Tracy Stark
"This agency is always helpful with any questions or help that is needed. Everyone from the receptionist to the agents are always friendly and attentive."
We responded:
"Thank you so much, Tracy, for the compliment about our insurance agency! We take pride in our work and appreciate the time you took to recognize our Team! We are always here to help!"
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Kumar Mangu

June 2, 2024

5  out of  5
rating by Kumar Mangu
"Awesome job by Lisa."
We responded:
"Thank you for your kind words about our Office Manager, Lisa! She is very knowledgeable, and great with explaining our insurance policies and coverage options!"
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Charles Cash

May 2, 2024

5  out of  5
rating by Charles Cash
"Marie was amazing in helping me get my life insurance policy set up! I definitely recommend reaching out to her and Rosie Garcia for any of your insurance needs."
We responded:
"Thank you, Charles!! We are lucky to have Marie on our Team! She is great at helping our customers understand the importance of insurance and makes it easy to get signed up!!"
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Amber Walston

May 1, 2024

5  out of  5
rating by Amber Walston
"Lisa was prompt in helping with a policy quote, very helpful and patient. Very good experience."
We responded:
"Amber thank you for taking the time to share your experience with our incredible Office Manager, Liza!! She is one of the best in the business and we are lucky to have her on our Team!"
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Jackie Garcia

May 1, 2024

5  out of  5
rating by Jackie Garcia
"Liza is amazing! Very knowledgeable and extremely friendly. She was able to give me a quote and start my policy on the same day over the phone. The process was hassles and stress free. Would definitely recommend this team to anyone wanting or needing insurance!"
We responded:
"Thank you, Jackie, for your amazing review of our outstanding Office Manager, Liza!! She is extremely knowledgeable, and is the best at making insurance topics and questions approachable and easy to understand!! We look forward to continuing to help with all of your insurance needs!"
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Charlene Cash

April 30, 2024

5  out of  5
rating by Charlene Cash
"Marie has been so helpful with finding my family car and life insurance! Thank you so much!"
We responded:
"Thank you, Charlene! We are lucky to have Marie on our Team to help all of our customers with their insurance needs! We appreciate your kind words, and we look forward to continuing to work with you!!"
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Julia Blocker

April 26, 2024

5  out of  5
rating by Julia Blocker
"State Farm insurance agency really took care of my mom for years. I also have had a good experience with them."
We responded:
"Thank you, Julia, for the kind words about our Staff and Agency! We are happy to be able to serve you for all of your insurance needs!!"
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edward garcia

April 23, 2024

5  out of  5
rating by edward garcia
"Awesome response time and excellent customer service experience"
We responded:
"Thank you for the five-stars, Edward! Our office is here for you whenever you need us, and is honored you have chosen us as your insurance provider to protect what matters most!"
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Richard Torres

April 5, 2024

5  out of  5
rating by Richard Torres
"Agent. Elizabeth, did good job, and helping me find a better insurance. policy for home and auto"
We responded:
"Thank you, Richard for your kind words about our incredible employee, Elizabeth! We work hard to deliver the best customer service possible!"
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Ralph G

March 1, 2024

5  out of  5
rating by Ralph G
""Shout-out to Agent Liza for being an absolute rockstar when it comes to sorting out my insurance policies. Not only has she gone above and beyond to make sense of all the changes, but she also took the time to help me navigate my children's auto insurance. She truly finds the best solutions to fit my needs. If you're looking for someone reliable and helpful for your insurance needs, I can't recommend Liza enough. Give her a shout!" 🌟👏 #InsuranceQueen #LizaRocks #AboveAndBeyond"
We responded:
"Thank you, Ralph, for the kind words about Liza our Office Manager and Senior Account Representative! We are lucky to have such great Team Members who share our passion for insurance! We take pride in our ability to provide outstanding customer service, and simplicity while explaining your options and coverages! We look forward to helping much more in the future!!"