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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Felix Garza Jr.

August 30, 2025

1  out of  5
rating by Felix Garza Jr.
"I had State Farm insurance since 1996 never had a problem with them til her office took over. I brought them customers and they put them on my policy for I have no idea why they had things that they went through and it all went against me causing my insurance to go up and also they would call and ask if a person was trying to get on my policy and I would tell no I never heard of that person and for months they jest asking ne the same question like do you not hear me so I dropped them. I wouldn't recommend them to anybody fir what I was put through."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
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Texas Ed

August 30, 2025

5  out of  5
rating by Texas Ed
"Griffin was very polite and personable. He patiently answered my questions and suggested the best coverages for my home and cars. The quoted rates were reasonable. I am pleased insuring with State Farm."
We responded:
"Thank you, Ed, for your review of your experience with Griffin at our State Farm Insurance office in San Marcos, TX. Griffin is great to work with every day, and our Team is eager to continue to help with your insurance needs!"
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Veronica Sauceda

August 28, 2025

5  out of  5
rating by Veronica Sauceda
"Griffin was great in helping me with my request. He was quick to respond to my moms needs. I appreciate his amazing prompt response."
We responded:
"Thank you, Veronica! We are grateful for your feedback of your experience with Griffin at our State Farm Insurance Agency in San Marcos! He is always quick to respond and will break down information easily to ensure you are getting the best coverage!"
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A Google User

August 27, 2025

5  out of  5
rating by A Google User
"Very helpful very nice"
We responded:
"Thank you, Jessica!! We appreciate your 5-star Google Review, and look forward to continuing to service your insurance needs!"
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Charles Sherard

August 25, 2025

1  out of  5
rating by Charles Sherard
"🚨 Stay away from this company/agent! 🚨 I have had one of the most frustrating and unfair experiences with State Farm. My dog got loose one day but never touched or bit anyone. Every note in the claim clearly states there was no bite. Despite this, State Farm chose to classify the incident as a “dog bite.” Because of this mislabeling, they are now canceling my insurance. Worse, since the claim is on record as a dog bite, I am unable to get coverage anywhere else. I attempted multiple times to speak with my agent and explain the situation, but I received no support, no correction, and no effort to resolve the issue. As a Marine veteran, I hold honesty, fairness, and accountability in high regard. To see a company refuse to acknowledge their own error and instead leave me without insurance is both disappointing and unacceptable. It shows a complete lack of customer care, responsibility, and basic professionalism. If this is how they treat a long-standing customer over a situation where the facts were clear, I can only imagine how they treat others. I strongly recommend avoiding State Farm and finding a company that values truth and fairness in how they handle claims."
We responded:
"We’re truly sorry to hear about your Claims experience and grateful that you brought this to our attention. It is our priority to deliver excellent insurance services to all of our customers. Please reach out to our office directly so we can address your concerns and help with a resolution."
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Frank Opazo

August 25, 2025

5  out of  5
rating by Frank Opazo
"I was helped by Griffin and it was a very comforting and helpful experience."
We responded:
"Thank you, Frank! We are honored by your feedback, and are eager to continue to go above and beyond your expectations. Please let us know if you need anything at all!"
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D Thornbury

August 24, 2025

5  out of  5
rating by D Thornbury
"Ms Marie was extraordinary!. Responded to Friday night inquiry at 9 Saturday the next morning. By 1030 she flipped our auto/home/rv. Very diligent! Absolutely fabulous! Thank you so much Ms Marie!"
We responded:
"Thank you so much for your 5-star Google Review of your experience with Marie! We are lucky to have her on our Team, and we look forward to continuing to help with all of your insurance needs! Please let us know if you have any questions or need anything at all!"
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CeeCee Thornbury

August 24, 2025

5  out of  5
rating by CeeCee Thornbury
"When someone provides the best customer service, saves me money and checks up on me at the end of the day, well 5 Stars hardly seems enough! Thank you, Marie, for being amazing!"
We responded:
"Thank you, CeeCee!! Marie is phenomenal at ensuring you are well taken care of! We aim to go above and beyond your expectations every day! Let us know how we can continue to help with your insurance needs!"
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Valeria Flores

August 21, 2025

5  out of  5
rating by Valeria Flores
"Griffin was awesome and helped me very efficiently!"
We responded:
"Thank you, Valeria, for your 5-star Google Review of your experience with Griffin at our State Farm Insurance Agency in San Marcos! Please let us know if you need anything at all!"
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Mary Williamson

August 20, 2025

5  out of  5
rating by Mary Williamson
"Very professional, informative and quick. Thank you Marie."
We responded:
"Thank you, Mary! We are lucky to work with Marie every day! Please let us know if you need anything at all!"
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Rosemary Jimenez

August 19, 2025

5  out of  5
rating by Rosemary Jimenez
"Excellent Customer Service & Follow Up. Marie was excellent to work with. I highly recommend!"
We responded:
"Thank you, Rosemary! Marie is a blast to work with every day, and she makes the insurance process easy and informational! Give us a call or stop by if you need anything at all!"
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Ragib Shahariar Ayon

August 18, 2025

5  out of  5
rating by Ragib Shahariar Ayon
"The process was smooth and Griffin was the man! He explained every details with me and it was great. Thank you."
We responded:
"Thank you, Ragib!! We are lucky to have Griffin on the team, and we look forward answering any insurance questions you may have! Let us know how we can continue to help!"
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Nicholas Plerncner

August 18, 2025

5  out of  5
rating by Nicholas Plerncner
"This was my first time looking for an insurance policy on my own and Lisa made it an extremely easy process as well as helping me understand all the thorough information."
We responded:
"Thank you, Nicholas! She is so great to work with every day and is very knowledgeable on all things insurance! Please let us know if you have any questions at all, we are here to help!"
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Joseph Elston

August 13, 2025

5  out of  5
rating by Joseph Elston
"Marie is AWESOME. She is very clear, concise, and explained everything wonderfully with a beautiful voice. Truly a pleasure chatting with her and getting all my insurance needs handed. Thank you Marie."
We responded:
"Thank you, Joseph! We are lucky to work with Marie every day! We look forward to continuing to go above and beyond your expectations!"
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Pallie H.

August 11, 2025

5  out of  5
rating by Pallie H.
"This was my first time getting car insurance and leaving my dad’s policy. Now i did a bunch of quotes for insurance companies and Rosie gave me the best rate I could find! We spoke on the phone about my customized insurance plan and she made sure to make me aware of every possible discount I qualified for. She made an experience that typically isn’t enjoyable, enjoyable. She made me feel comfortable and was extremely funny! I’m really glad I chose state farm and that Rosie was extremely helpful to me throughout this whole process, she even explained thoroughly what each thing added onto my policy will do for me."
We responded:
"Thank you, Pallie! We pride ourselves on making the insurance experience as easy and fun as possible! We look forward to continuing to serve you!"
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Colby Moon

August 8, 2025

5  out of  5
rating by Colby Moon
"Griffin is the man! Very straight forward and guided me through the process as a first time auto insurance buyer!"
We responded:
"Thank you very much, Colby, for your 5-star Google Review of your experience with Griffin in our San Marcos State Farm Insurance office! We are honored by your feedback and we look forward to continuing to serve your insurance needs! Let us know how we can help!"
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Laura Arredondo

August 6, 2025

5  out of  5
rating by Laura Arredondo
"Marie was an excellent customer service representative.. she made us feel like we are valued members and also helped my son with his first experience in auto insurance.. She also gave us the best price for our budget and we loved all her advice about ways to save financially. This lady deserves a raise!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Marie; she's great!! We look forward to continuing to support your insurance needs."
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Armelle Simisi

August 4, 2025

5  out of  5
rating by Armelle Simisi
"I was helped by Marie and she was amazing, very patient, helpful, and understanding. Wonderful customer service."
We responded:
"Thank you, Armelle!! We are so fortunate to work with people like Marie every day! We are eager to continue to go above and beyond your expectations. Please let us know how we can help!"
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Ana Martinez

August 4, 2025

5  out of  5
rating by Ana Martinez
"Marie was so nice and helpful when I called for questions about my insurance."
We responded:
"Thank you, Ana!! We appreciate the time you took to shout out Marie and our State Farm Insurance office in San Marcos! We look forward to helping with all of your insurance needs!"
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Charley Neff

August 1, 2025

5  out of  5
rating by Charley Neff
"Marie and Liza were a pleasure to work with! They were knowledgeable and personable. I felt very comfortable and satisfied in my dealings with them."
We responded:
"Thank you, Charles, for your 5-star review!! Marie is great at explaining insurance coverages without sounding like an AI computer! We are lucky to work with her every day! Please let us know if you need anything at all!"
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Md. Tarek Hossein

August 1, 2025

5  out of  5
rating by Md. Tarek Hossein
"Really like the service over there specially Marie. She knows what she is doing, excellent and expert. Another thing I got the cheapest rate here for the past two years."
We responded:
"Thank you, Hossein, for the five-star rating on our business and customer service! We appreciate you and the opportunity to help you with your insurance needs!"
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melissa corrales

July 29, 2025

5  out of  5
rating by melissa corrales
"Rosie Garcia was super nice and helpful. I got to set up my account in less than 10 minutes!"
We responded:
"Thank you, Melissa, for your 5-star Google Review! We are excited to continue to help facilitate all of your insurance needs. Please let us know how we can be of service to you!"
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Ely

July 27, 2025

5  out of  5
rating by Ely
"Marie at Rosie Garcia State Farm Insurance was so helpful and fun to talk to when I was looking to switch to save some money. Can't recommend her enough!"
We responded:
"Thank you, Ely! We are lucky to work with Marie every day! We are eager to continue to help with any and all of your insurance needs! Please do not hesitate to reach out if you have any questions or need anything at all!"
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Sylvia Serna

July 23, 2025

5  out of  5
rating by Sylvia Serna
"Thank you Griffin for my driving discount reminder. I appreciate you keeping it continuing so I can have my discount."
We responded:
"Thank you very much, Sylvia, for your 5-star Google Review!! Liza is truly phenomenal to work with, and is the best at breaking down any information to better understand and prepare you for what's to come! Please let us know if you need anything at all!"
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Jackie Lynn

July 22, 2025

5  out of  5
rating by Jackie Lynn
"Griffin was super helpful in guiding me through paying my bill over the phone. He has nice phone skills, positive vibes and made for a pleasant experience. Thank You!"